Privacy policy

Privacy Policy

Last Updated: August 18, 2026

Formshop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Formshop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Voluntary Nature of Information (Mandatory Israeli Law Notice)

In accordance with applicable law (including Amendment 13 to the Israeli Protection of Privacy Law, 5741-1981):

  • Voluntary Provision: Providing your personal details to Formshop is done entirely at your own discretion and choice. You are under no legal obligation to provide us with your personal information.

  • Consequences of Refusal: However, providing certain information (such as your full name, shipping address, email address, and payment details) is necessary for us to process your transactions. If you choose not to provide this required information, we will be unable to fulfill your orders, deliver products, or respond to customer service requests.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

 

  • Contact details: Including your name, shipping address, billing address, phone number, and email address.

  • Financial information: Including credit card, debit card, and financial account numbers, payment card information, payment confirmation, and other transaction details. (Note: Payments are processed securely via encrypted third-party payment gateways).

  • Account information: Including your username, password, security questions, preferences, and settings.

     

  • Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past purchase history.

     

  • Communications with us: Including the information you choose to include when contacting our customer support team.

  • Device information: Including information about your device, browser, network connection, IP address, and other unique network identifiers.

  • Usage information: Including information regarding how and when you interact with or navigate our Site.

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: When you create an account, make a purchase, sign up for updates, or communicate with us.

  • Automatically through the Services: From your device when you visit our website, using cookies, pixels, and similar online tracking technologies.

  • From our service providers: When we engage third-party providers (such as hosting, payment, or logistics providers) to perform services on our behalf.

  • From third parties & partners: Including advertising networks and platforms like Shopify.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To process payments, fulfill and ship orders, handle returns and exchanges, manage your account, store your cart preferences, and improve website functionality.

  • Marketing and Advertising: To send promotional emails, special offers, and newsletters only if you have explicitly opted in (in compliance with Section 30A of the Israeli Communications Law). You can opt out at any time using the unsubscribe link in our messages.

  • Security and Fraud Prevention: To authenticate account logins, secure payment channels, detect and prevent malicious or fraudulent activity, and safeguard our operations.

  • Communicating with You: To provide responsive customer support and maintain our business relationship with you.

  • Legal Reasons: To comply with applicable statutory obligations, judicial orders, court subpoenas, or law enforcement inquiries.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate operational purposes, including:

  • With Shopify & Service Providers: Third parties who perform essential operations on our behalf (e.g., IT hosting, payment processing, cloud storage, data analytics, order fulfillment, and delivery couriers).

  • With Business & Marketing Partners: To run targeted marketing campaigns with your consent.

  • Direct Customer Requests: When you instruct or consent to sharing details (e.g., social media integrations or shipping carriers).

  • Corporate Transactions: In connection with a corporate merger, restructuring, or asset sale.

  • Legal Compliance: To protect our legal rights, enforce our site terms, or comply with lawful governmental requests.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit will be transmitted to and processed by Shopify and its global affiliates.

Shopify may also use aggregated or enhanced data features derived from merchant interactions to improve its overall platform functionality. To learn more about how Shopify manages user data and how to exercise your privacy rights regarding Shopify’s data processing, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

Our Site may contain links to external third-party websites or platforms. We do not control and are not responsible for the privacy or security practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the legal age of majority in their jurisdiction. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

  • Security: We maintain technical, administrative, and physical safeguards (such as SSL encryption) to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure.

  • Retention: We retain your personal information for as long as necessary to maintain your account, fulfill purchases, resolve legal disputes, or satisfy accounting and legal obligations.

Your Rights and Choices

Depending on your place of residence (including Israel, the EU/UK under GDPR, or applicable US state laws), you may hold specific legal rights regarding your personal data:

  • Right to Access / Know: Request details about or access to the personal data we hold about you.

  • Right to Correct: Request corrections to inaccurate or incomplete personal data.

  • Right to Delete: Request that we delete your personal data from our active databases.

  • Right to Data Portability: Request a copy of your personal data in a structured, standard format.

  • Managing Preferences: Unsubscribe from promotional marketing messages at any time.

To exercise any of these rights, please contact us at the contact details below. We may need to verify your identity before processing your request.

International Data Transfers

Formshop is operated out of Israel, and our service architecture relies on global infrastructure provided by Shopify. Your personal information may be transferred to, stored, and processed in countries outside your residence (including Israel, the United States, and the European Union). Where required for European users (GDPR), transfers are protected via standard regulatory mechanisms such as Standard Contractual Clauses (SCCs).

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any revisions will be published on this page with an updated "Last Updated" date.

Contact Us

If you have questions about our privacy practices, wish to make a complaint, or would like to exercise your data privacy rights, please contact us:

  • Business Name: Formshop

  • Email: hello@formshop.co

  • Phone: +972 54-492-9933

  • Address: Simtat Aharon Chelouche 5, 6684714 Tel Aviv-Yafo, Israel